State Agencies

Here are resources for older people and their families:

Adult Protective Services: 1-833-401-0832

Assists seniors and dependent adults, investigates reports of physical, emotional and/or financial abuse. 

CA  Board of Accountancy: 1-916-263-3680

Licenses & regulates certified public accountants, public accountants and accounting firms. 

CA Contractor State License Board:  1-800-321-2752

Licenses & regulates 43 classifications of contractors & home improvement specialties. 

CA Department of Aging: 1-916-419-7500 or TDD 1-800-735-2929

Oversees programs that serve older adults, adults with disabilities, family caregivers, and residents in long-term careCare given to someone who can no longer perform activities of daily living. facilities throughout California. For the Senior Information Hotline, call 1-800-510-2020 or Long-Term Care Facilities Crisis Hotline, call 1-800-231-4024.

CA Department of Consumer Affairs: 1-800-952-5210 

Licenses & regulates over 100 professions including doctors, dentists, contractors, funeral and cemetery providers, auto repair technicians and auto repair shops, and cosmetologists. 

CA Cemetery and Funeral Bureau: 1-916-574-7870

As part of the Department of Consumer Affairs, this Bureau oversees funeral and cemetery providers. 

CA Department of Financial Institutions: 1-800-622-0620  

Licenses & regulates California banks and credit unions. 

CA Department of Business Oversight: 1-866-275-2677

Licenses & regulates individuals and companies conducting various financial activities, including investment advisors, brokers, payday lenders, and franchises.

CA Department of Health Care Services: 1-800-541-5555 or (916) 636-1980  

Oversees Medi-Cal and other programs that provide a health care safety net for low-income and disabled Californians. To reach the Medi-Cal and In-Home Supportive Services (IHSS) Fraud Hotline, call 1-800-822-6222 or visit  https://www.dhcs.ca.gov/individuals/Pages/StopMedi-CalFraud.aspx.

CA Department of Insurance: 1-800-927-4357 

Licenses & Regulates: insurance companies, agents, brokers, viaticals and annuities.

CA Department of Justice – Attorney General’s Office: 1-800-952-5225 or TTY 1-800-735-2929

Oversees consumer complaints, public records act requests, charities and fundraisers, criminal justice information and identity theft. Also investigates Medi-Cal fraud and elder abuse in long-term care facilities. For the Medi-Cal Fraud and Elder Abuse Reporting Hotline at 1-800-722-0432. The Department also provides information on privacy issues and works with law enforcement on identity theft cases. For Identity Theft issues, visit www.oag.ca.gov/privacy/consumer-privacy-resources or Call:  1-866-785-9663 

CA Department of Managed Health Care: 1-888-466-2219   

Provides information about insurance though Covered California, Medi-Cal, Medicare ,  Medicare Supplemental insurance and patient rights and benefits.

California Mental Health Services: 1-888-452-8609

The Division of Mental Health Services under the Department of Health Care Services administers a number of mental health programs for Children and Youth, Adults and Older Adults. 

CA Department of Public Health: 1-916-558-1784

Licenses & regulates hospitals, health care facilities, skilled nursing facilities, and also oversees California and local public health programs and vital records information. For licensing/complaints for facilities, visit www.cdph.ca.gov/programs/chcq/lcp/calhealthfind/pages/home.aspx. For Vital Records information, call (916) 445-2684.

CA Department of Real Estate: 1-877-373-4542

Licenses & regulates real estate brokers and salespeople, and mortgage lender/broker activities. 

CA Department of Social Services: 1-916-651-8848

Provides information about various social services, including CalFresh (food stamps), transportation, housing, health, residential care, day care, foster care, adoption, disaster services, refugee services, services for blind and disabled, and in-home careHome health care, personal care, homemakers services, hospice care and respite care..

CA Department of Veterans Affairs: 1-916-651-2147

Provides benefits and services to California veterans, including dependents and survivors.

CA Medi-Cal Access Program: 1-800-433-2611

Oversees programs that serve lower income and high health risk individual in California.

CA Medical Board: 1-800-633-2322

Licenses & regulates California physicians and other allied health care professionals. 

CA Professional Fiduciaries Bureau:  1-916-574-7340

Licenses & regulates non-family member private fiduciaries. 

CA Public Utilities Commission: 1-415-703-2782

Regulates privately owned utilities, telecommunications, transit and transportation companies. Provides weatherization and other energy efficiency improvements for low-income households. 

Deaf and Disabled Telecommunications Services Program: 1-800-806-1191

As a Program under the Public Utilities Commission, it provides free special equipment to consumers with hearing, vision, speech, mobility, and cognitive disabilities. 

CA Phone Information: 1-800-649-7570

As a Program under the Public Utilities Commission, it provides assistance with telephone company problems.

State Bar of California

Provides information to help you find an attorney, including elder law or trust specialists. Also, file complaints and get assistance with reimbursement for attorney misconduct. For license verification complaints, call 1-800-843-9053. For help with possible attorney misconduct fees and costs reimbursements, call 1-415-538-2020.

CA Franchise Tax Board: 1-800-883-5910

Taxpayer Advocate Services helps you resolve your tax problems or complaints that haven’t been resolved through the normal Franchise Tax Board channels. They protect your rights as a taxpayer and ensure your tax problems are handled promptly and fairly.